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Online Reservations

Online Reservation Information

To register Group Fitness & Aquatic classes or the Indoor Trackman Golf Simulator, please use the online portal. If you have not used our online services portal, please contact Associate Director of Membership & Marketing, Kathy Graham, at (607) 547-2800, ext. 115. Login credentials (username/password) must be sent to you to connect you to your membership.

Steps to Make a Reservation

  1. Access the Online Services Portal through the homepage or by clicking on the individual department.
  2. Login with your username and password
  3. Choose the Reservations icon
  4. Under ‘Category’ – choose the area you wish to make a reservation (ex. Aquatics, Golf, Group Fitness, Spin, Yoga)
  5. Under ‘Class’ – choose the type of class you’d like
  6. Click the blue ‘Search’ button. This will narrow down to the specific area you want to reserve. You have the option of a List View or Calendar View, depending on your preference:
    • For Calendar View, under the ‘Date’ criteria, choose: Today, Tomorrow or a specific date. Click the ‘Calendar View’ button and use the left/right arrows to browse through the weeks. Click ‘Enroll’ on the program you’d like to reserve
    • For List View, under the ‘Date’ criteria, choose: Today, Tomorrow or a specific date. Click the ‘List View’ button and scroll up/down to browse. Click ‘Enroll’ on the program you’d like to reserve
  7.  Once you click ‘Enroll,’ this will take you to the screen where you will click on the ‘Register’ button. The people that are active on your membership will be listed here and you can check who you are reserving for, then click on register
  8. Once you have successfully registered, you will be brought to a Booking Confirmation page which will thank you for booking the services listed

Steps to Cancel a Reservation

  1. Access the online services portal through the homepage or by clicking on the individual departments
  2. Login with your username and password
  3. Choose the Account Information icon
  4. Choose ‘Reservation Report’
  5. Under your Reservation Listing, select the date range then click the ‘Show Report’ button
  6. Under your Reservation Listing, click on the type of reservation listed under the Group Exercise Schedule you would like to cancel
  7. Under Booking Details, click the ‘Cancel Booking’ button. A window will pop up asking “Are you sure you want to cancel this booking?” Click “OK”
  8. A window will pop up with the message “Booking cancelled successfully.” Click “OK”